Boho Casino Terms and Conditions

1. Platform and Operator

Boho Casino is owned and operated by Metlait SRL, registration number 3-102-911867, with its registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica.

Metlait SRL operates under Anjouan Gaming Commission licence ALSI-202509073-FI2.

2. Changes to These Terms

These terms may be updated when legal, regulatory or operational changes make revisions necessary. Significant amendments may be communicated to players where practical.

The latest version published on this page applies, so players should review the Terms and Conditions periodically.

3. Eligibility and Restricted Locations

Real-money gambling is available only to people aged 18 or older, or to those who meet any higher minimum gambling age required by the laws of their place of residence.

Players are responsible for confirming that online gambling is permitted in their jurisdiction. Proof of age or identity may be requested at any time, and access may be restricted if eligibility requirements are not met.

Real-money deposits and gambling are not available from restricted countries and territories.

4. Supported Currencies

Boho Casino supports several fiat and cryptocurrency account options. Minimum deposits depend on the selected currency.

5. Fees and Taxes

Players are responsible for any taxes, duties or similar charges that apply to gambling winnings under local law.

If money is deposited and then withdrawn without sufficient betting activity, transaction costs associated with the deposit or withdrawal may be charged to the account.

6. Game Rules

Players should review the rules, payout structure and other information provided for a game before placing real-money bets.

Game RTP and payout information describe the mathematical properties of a game and do not guarantee a particular result during an individual session.

7. Risk and Service Availability

Real-money gambling carries a risk of financial loss. Players accept this risk when choosing to participate.

Boho Casino is not responsible for interruptions caused by a player’s device, internet connection, third-party software or other technical circumstances outside reasonable platform control.

Security measures are used to protect personal information. Data handled by third-party payment, gaming or service providers may also be governed by those providers’ own policies.

8. Player Account Rules

Each player may hold only one personal Boho Casino account. Creating additional accounts can result in restrictions, closure of related accounts and action affecting pending payments.

The registered account holder must not give another person access to the account. This includes minors and anyone who does not meet the applicable gambling-age requirements.

Accounts are intended for personal use only and may not be used for commercial purposes.

Use of a VPN is not permitted under these terms.

Boho Casino may investigate accounts where overlapping IP addresses or other account connections raise security or integrity concerns.

Account Documentation

Players may be required to provide documents for identity, payment or source-of-funds checks.

• Passport or other identity document
• Government-issued identification
• Proof of residential address
• Payment-method confirmation
• Information relating to the source of funds

Documents must be accurate, current and authentic. Failure to provide requested information or material inconsistencies between submitted documents and account details may lead to restrictions or account closure.

9. Fraud Prevention

Identity and transaction checks may be completed before withdrawals or refunds are released. Payments can remain pending while verification is taking place.

False, incomplete or misleading account information may result in payment refusal or account closure. Relevant activity may also be reported to appropriate authorities where required.

Prohibited Account Activity

• Collusion with other players
• Fraud involving payment providers or gambling platforms
• Improper chargebacks
• Opening multiple accounts
• Providing false registration information
• Submitting forged documents
• Manipulating games or casino systems
• Other forms of cheating or deliberate abuse

Promotion Abuse

Bonuses and promotions must be used according to their individual terms. Promotional balances and related winnings may be cancelled where deliberate abuse is identified.

Examples can include:

• Using a payment method that does not belong to the account holder
• Using multiple accounts to claim the same promotion
• Submitting false account details
• Providing forged verification documents
• Using prohibited low-risk betting patterns
• Attempting to exploit promotional or technical rules

Technical Errors

Software errors, bugs or other technical weaknesses must not be deliberately exploited. Where a player becomes aware of such an issue, it should not be used to obtain an unfair financial benefit.

Replace-by-Fee Bitcoin transactions may be subject to additional review and account action where the transaction creates a fraud or payment risk.

Gameplay Before Withdrawal

If total wagers placed after the latest deposit are less than three times that deposit, transaction-processing charges may apply to a subsequent withdrawal.

KYC Requirements

Verification documents should normally use Latin or Cyrillic characters. Additional verification, including video verification, may be requested where documents cannot be processed in those scripts.

Boho Casino is not a financial institution. Account balances do not earn interest and the platform does not provide currency-conversion or exchange services.

If requested KYC information is not provided within the required timeframe, the account may be restricted. Further action may apply when verification remains incomplete for an extended period.

10. Deposit Conditions

The payment methods available in the cashier depend on account currency, location and payment-provider availability.

Deposits should meet the minimum amount shown for the selected currency.

Third-party payments are not accepted. Deposits must be made using a payment method registered to the Boho Casino account holder.

If a payment is found to belong to another person, the deposit may be returned to its owner and associated winnings may be cancelled.

11. Withdrawal Conditions

Withdrawal requests are subject to payment-method limits, account verification and the applicable account rules.

Minimum Withdrawal Amounts

Verification Before Withdrawal

Identity or payment verification may be requested before funds are released. Additional documents can be requested even where previous verification has already been completed.

Eligible Visa Original Credit Transfer and Mastercard payment-transfer options may be available for supported cards. Corporate cards are not eligible for these payout methods.

Card transactions can still be approved or rejected by the issuing bank according to its own policies.

Currency Conversion

The platform’s internal operating currency is EUR. Transactions made in another currency may therefore be affected by conversion rates or charges applied by banks or payment processors.

Bank Transfers

Bank-transfer payouts are generally processed within three banking days. Additional intermediary-bank fees may apply and remain outside the direct control of Boho Casino.

Standard Withdrawal Limits

Different withdrawal limits may apply under individual promotions or account-level arrangements.

Progressive jackpot wins are paid in full.

A verified phone number is required before a withdrawal request can be created.

Boho Casino processes withdrawal requests within 48 hours. The final transfer may take longer depending on the payment provider and can take up to five business days.

12. Inactive Accounts

An account may be treated as inactive after six consecutive months without login activity.

Where an inactive account has a positive balance, a monthly administrative fee of at least EUR 25, or the equivalent in the active account currency, may be charged.

The fee stops when the account is reactivated or when the available balance reaches zero.

13. Responsible Gambling Monitoring

Boho Casino may review account activity for signs that gambling is becoming difficult to manage.

Possible indicators include unusually long sessions, repeated large deposits without reasonable controls or frequent requests to increase gambling limits.

Where significant signs of gambling-related harm are identified, access to gambling services may be limited or the account may be closed as part of responsible gambling measures.

Responsible Gambling