Boho Casino Identity and Verification Rules
This policy explains how Boho Casino verifies player identity, legal age, place of residence and financial information where required. These checks form part of account security and anti-money laundering procedures.
Verification requirements can differ between accounts. Additional information may be requested when account activity, transaction patterns or regulatory obligations require further review.
1. Why Verification Is Required
Identity checks are used to confirm that an account belongs to the person who registered it and that the player meets the applicable requirements for real-money gambling.
KYC procedures can also be used to:
- Confirm a player’s identity and age
- Check the declared place of residence
- Prevent account misuse and identity fraud
- Review unusual financial activity
- Meet anti-money laundering requirements
- Support responsible account management
2. Location and Jurisdiction Checks
Accounts cannot be opened or used from jurisdictions where access to the relevant online gambling services is prohibited or restricted.
Players are required to provide their country of residence during registration. Proof of residence or current location may be requested when additional confirmation is needed.
Access from restricted locations may be blocked. An account found to have been created or used in breach of location requirements may be closed, and associated funds may be handled according to the applicable account terms.
3. Information Used to Verify an Account
Registration must be completed by the person who will use the account. Information supplied during registration should be accurate and consistent with any documents provided later.
| Verification Area | Information That May Be Requested |
|---|---|
| Identity | First and last name, date of birth and a valid government-issued identity document. |
| Age | Documentation confirming that the account holder is at least 18 years old or meets the higher legal gambling age that applies locally. |
| Residential address | Full home address together with supporting documentation such as a utility bill or bank statement. |
| Identification document | A valid passport, identity card or another accepted government-issued document. |
| Additional checks | Other documentation considered necessary to confirm registration details or account activity. |
An account may be temporarily restricted while requested verification information is being reviewed.
4. Additional Checks for Higher-Risk Accounts
Some accounts require Enhanced Due Diligence rather than standard verification. This can happen when the risk associated with the account, customer profile or financial activity is considered higher.
Additional checks may apply where:
- A risk assessment identifies the account as higher risk
- The player’s location or profile requires additional scrutiny
- Transactions are unusually large or inconsistent with previous activity
- Financial activity follows an unusual pattern
- Further information is required to understand the source of money used on the account
Enhanced Verification Measures
Where enhanced checks are required, Boho Casino may ask for additional documents or complete further screening.
- Additional proof of identity
- Source of funds information
- Source of wealth information
- Sanctions screening
- Relevant public-source or adverse-media checks
- Ongoing review of account and transaction activity
5. Politically Exposed Persons
Additional checks may apply where a player is identified as a Politically Exposed Person, a close associate of such a person or an applicable family member.
This does not automatically prevent an account from being used, but it can require a higher level of review.
Measures may include:
- Additional identity verification
- More detailed source of funds checks
- Review of source of wealth
- Approval at an appropriate management level
- Additional monitoring during the account relationship
6. Monitoring Unusual Transactions
Transaction activity may be reviewed according to its value, frequency and overall pattern.
A transaction or group of transactions can require further review when the activity differs materially from what would normally be expected for the account.
Examples include:
- Single or combined transactions above an internal review threshold
- Payments inconsistent with the known customer profile
- Unusual changes in deposit or withdrawal activity
- Rapid deposits followed by withdrawals
- Other transaction patterns requiring additional explanation
Where required by applicable law, relevant activity may be reported to the appropriate authorities.
7. Source of Funds and Wealth Checks
Boho Casino may need to understand where money used on an account comes from. This is particularly relevant for higher-risk accounts, large transactions or other circumstances requiring enhanced verification.
Supporting documents may include:
| Document Type | What It Can Help Confirm |
|---|---|
| Bank statements | Account ownership, available funds or transaction history. |
| Payslips | Employment income and regular earnings. |
| Business records | Business ownership or income connected with commercial activity. |
| Other financial records | The legitimate origin of funds or overall source of wealth where additional evidence is required. |
The exact documents required depend on the reason for the review and the information already available for the account.
8. Age Checks and Underage Accounts
Real-money gambling is available only to players who meet the legal gambling age applicable to them.
If age cannot be verified, account access may be suspended until satisfactory documentation is provided.
If an account is confirmed to belong to an underage person, it will be closed. Transactions and funds will be handled according to the applicable policy, while winnings obtained during underage use may be forfeited.
9. Incorrect or Misleading Account Details
Information provided during registration or verification must be truthful, complete and current.
Providing false, incomplete, inaccurate or deliberately misleading information can result in additional checks, restrictions or account closure. Funds associated with an account may also be affected where permitted under the applicable terms.
Registration details should match the information shown on verification documents. Keeping personal information accurate can reduce delays when an account or transaction needs to be reviewed.
10. Verification Review Period
KYC review begins once all documents and information requested for the relevant check have been provided.
The review may take up to 30 working days from the date the complete requested documentation is received.
Additional information may be requested if submitted documents are incomplete, unclear or do not provide enough information to finish the verification process.
11. Ongoing Account Verification
Verification is not necessarily limited to registration or the first withdrawal. Existing accounts may be reviewed again when circumstances change or further checks become necessary.
This can include changes to personal information, unusual transaction activity, updated regulatory requirements or the need to confirm previously supplied documentation.
Players should keep their account details current and provide requested verification material within the timeframe communicated during the review.